Privacy Policy

Last updated: January 18, 2026

Introduction

SoCalBrightwork, LLC d/b/a Twin Pines Brightwork ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and service address
• Service Information: Property details, service preferences, and quote requests
• Payment Information: Billing details processed securely through our payment providers
• Usage Data: How you interact with our website and services

How We Use Your Information

We use your information to:

• Provide and improve our window cleaning services
• Process quotes and service requests
• Communicate with you about your service
• Send appointment reminders and follow-ups
• Process payments securely
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors to complete transactions
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement modern and robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Digital Signatures

When you sign a quote or contract digitally, we collect your signature image, IP address, and timestamp for legal verification purposes. This information is stored securely and used solely for contract validation.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.